Policy
Returns & Exchanges
We want you to love your HAMI liner. If it's not right for you, we make returns simple.
30-day return window
You have 30 days from the delivery date to request a return. Items must be:
- Unworn and unwashed
- In original condition, with all tags still attached
- Returned in the original packaging where possible
Refunds
Once your return arrives and passes inspection, we refund the original payment method within 5 to 10 business days. Original shipping costs are non-refundable unless the item arrived defective.
Not eligible for return
- Items that have been worn, washed, or show visible use
- Items returned after the 30-day window
- Items without original tags attached
How to start a return
Email hello@hami.cc with your order number and the reason for return. We'll reply within one business day with a return label and instructions.
Damaged or wrong item?
If your order arrived damaged or you received the wrong item, contact us within 7 days of delivery and include a photo. We'll make it right at no cost to you.
Questions
Email hello@hami.cc , I read every message personally.